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Video | ITIL Process Map for Visio 2010 / Visio 2013

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We upgraded the ITIL® Process Map for Visio so that you can make best use of the new features available in Visio 2010/ Visio 2013.

A number of substantial improvements now make the Visio ITIL process model an even better tool for you to design and document ITIL processes:

Learn how the new container shapes make it easy to insert or modify swim lanes in the ITIL process diagrams, and how the new status data field allows you to gray out inactive processes if you introduce ITIL step by step. And Visio 2010/ Visio 2013 offer better integration with Microsoft SharePoint®.

 

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