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Video | Navigating the ITIL Process Model

This video on YouTube.


Recommended ways of navigating the contents of the ITIL® Process Map.

The ITIL® Process Map presents ITIL® in the form of easy-to-read process diagrams and documents. One of its nicest features is that the contents are well organized, and you can easily find the information you're looking for simply by following hyperlinks.

But there are hundreds of diagrams and documents in our product, and literally thousands of links, so in this short video Stefan Kempter shows you a couple of recommended ways of moving around in the ITIL process model.


Resources and additional information

More videos
Further information about our ITIL process model


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